Maarkit

Privacy Policy

Last updated: 05 April 2026

This Privacy Policy explains how Maarkit ("we", "us", "our"), operated by Jain Allaudeen A, collects, uses, and protects your information. This policy complies with the Information Technology Act, 2000, the IT (SPDI) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

1. Information We Collect

Information You Provide

Data TypeWhat We CollectWhy
Account InfoName, email, phone, business name, cityAccount creation, communication
Staff ProfilesNames, emails, phones, roles, locationsMulti-user access management
Business DataPurchases, sales, stock, vendors, customers, expensesCore service functionality
GPS DataCheck-in coordinates, selfie (if attendance enabled)Staff attendance tracking
Payment InfoTransaction IDs via Razorpay (we never store card numbers)Subscription billing

Information Collected Automatically

What We Do NOT Collect

We do not collect: Aadhaar numbers, caste/religion data, medical records, political opinions, sexual orientation, or biometric data beyond optional GPS attendance.

2. How We Use Your Information

We do NOT sell your data. We do NOT use your data for advertising. Ever.

3. Data Isolation

Maarkit uses strict multi-tenant data isolation. Every database query is filtered by your unique tenant ID. No user from one business can access another business's data. This is enforced at the code level across all 250+ API endpoints.

4. Data Security

We implement security measures as required under Rule 8 of the SPDI Rules, 2011:

5. Data Sharing

We share data only with these service providers:

ServicePurposeData Shared
Render.comCloud hostingAll platform data (encrypted)
RazorpayPayment processingTransaction amount, email (PCI-DSS certified, RBI authorized)
SentryError monitoringError logs and stack traces (no business data)
AnthropicAI featuresAnonymized aggregated patterns only
GooglePlaces API (lead scraper)Search queries only
Gmail SMTPEmail deliveryEmail addresses and email content

We may disclose data if required by court order or government authority under applicable law.

6. Data Retention

7. Your Rights (under DPDP Act, 2023)

As a Data Principal, you have the right to:

To exercise any right, email grievance@maarkit.biz. We respond within 30 days.

8. Cookies and Local Storage

We use essential cookies only:

We do NOT use tracking cookies, advertising cookies, Google Analytics, Facebook Pixel, or any third-party trackers. No cookie consent banner is needed as we only use strictly essential functional cookies.

9. AI and Data Improvement

We use AI for demand forecasting and content features. We do NOT train AI models on your data. Anthropic's API processes requests without retaining your data. Only anonymized, aggregated patterns are used — never individual business records. You may opt out of aggregated analytics by emailing hello@maarkit.biz.

10. Children's Privacy

Maarkit is for adults (18+). We do not knowingly collect data from minors. If we discover a minor has registered, the account will be deleted.

11. Cross-Border Data Transfers

Data may be stored on servers outside India (Render.com infrastructure). Where data is transferred outside India, we ensure adequate protection in compliance with Section 16 of the DPDP Act, 2023.

12. Data Breach Notification

In the event of a personal data breach, we will notify affected users within 72 hours, including: nature of the breach, data affected, likely consequences, and remedial measures taken. We will cooperate with the Data Protection Board of India as required.

13. Grievance Officer

In accordance with the IT Act, 2000 and DPDP Act, 2023:
Name: Jain Allaudeen A
Email: grievance@maarkit.biz
Address: Madurai, Tamil Nadu, India
Complaints acknowledged within 24 hours, resolved within 30 days.

14. Changes to This Policy

Material changes communicated via email at least 15 days before taking effect. The "Last updated" date reflects the latest revision.

15. Governing Law

This policy is governed by the Information Technology Act, 2000, the IT (SPDI) Rules, 2011, and the Digital Personal Data Protection Act, 2023 of India.

16. Contact

Privacy questions: grievance@maarkit.biz
General: hello@maarkit.biz
Location: Madurai, Tamil Nadu, India